Introduction
This privacy policy describes how Agentic Labs (“Agentic Labs,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit agenticlabs.cloud, submit our contact form, or otherwise communicate with us about our Salesforce engineering and AI delivery services.
By using this website, you acknowledge this policy. If you do not agree with it, please do not use the site or submit personal information to us.
Information we collect
We collect information in the following ways:
Information you provide. When you contact us through our website form or by email, we collect the details you choose to share. That typically includes your name, work email address, company name, and project details or message content.
Security and anti-abuse data. Our contact form uses Google reCAPTCHA to help prevent spam and abuse. Google may collect device and usage data as part of that service under its own privacy terms.
Technical information. Like most websites, our servers and hosting infrastructure may automatically receive limited technical data when you visit, such as device type, referring URL, pages viewed, and timestamps. We use this information to operate, secure, and troubleshoot the site.
We do not intentionally collect sensitive personal information (such as health, biometric, or government ID data) through this website. Please do not include that kind of information in form submissions.
How we use information
We use personal information to:
- Respond to inquiries and evaluate potential engagements
- Communicate with you about projects, proposals, and follow-ups
- Operate, maintain, and improve our website and services
- Protect against spam, fraud, and misuse
- Comply with applicable legal obligations
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
Legal bases (where GDPR / UK GDPR apply)
If you are in the European Economic Area, the United Kingdom, or another jurisdiction that requires a legal basis for processing, we rely on one or more of the following:
- Legitimate interests — operating our business website, responding to business inquiries, and securing our systems, where those interests are not overridden by your rights
- Contract / pre-contract steps — when you ask us to discuss or begin a professional engagement
- Consent — where required for specific optional processing
- Legal obligation — when we must retain or disclose information to comply with law
Cookies and similar technologies
Cookies are small text files (and similar technologies such as local storage) that a website may place on your device. We use them only as needed to run the site and protect it — for example, to load pages securely, support session functionality, and power spam protection on our contact form via Google reCAPTCHA.
Some cookies or similar technologies may be set by third parties that provide those services (such as Google for reCAPTCHA). Those providers process information under their own privacy terms.
You can view, manage, and delete cookies through your browser settings, or block them from some or all sites. Blocking strictly necessary cookies may prevent parts of this site from working as intended.
How we share information
We share personal information only as needed to run our business and respond to you. That may include:
- Service providers who process data on our behalf — for example website hosting, email delivery (such as Resend), and spam-prevention tools (such as Google reCAPTCHA). These providers are authorized to use personal information only to perform services for us.
- Professional advisors such as lawyers or accountants, when necessary
- Authorities when required by law, regulation, legal process, or to protect the rights, safety, or property of Agentic Labs, our clients, or others
If we are involved in a merger, acquisition, or similar corporate transaction, personal information may be transferred as part of that process, subject to appropriate confidentiality measures.
Data retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy. Inquiry and contact records are typically retained for as long as needed to manage the relationship and for a reasonable period afterward for business continuity, dispute resolution, and legal compliance. Technical logs are retained for a shorter operational period unless a security or legal issue requires longer retention.
Your rights
Depending on where you live, you may have rights to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to certain processing
- Request a portable copy of information you provided
- Withdraw consent where processing is based on consent
To exercise these rights, email us at hello@agenticlabs.cloud. We may need to verify your identity before fulfilling a request. You may also have the right to lodge a complaint with a data protection authority in your country or region.
Security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. No website or internet transmission is completely secure, so we cannot guarantee absolute security. Please use care when sending information online.
Children’s privacy
Our website and services are directed to businesses and professionals. They are not intended for children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.
Third-party links
Our website may link to third-party sites or services. This policy does not apply to those third parties. We encourage you to review their privacy practices before providing personal information to them.
Changes to this policy
We may update this privacy policy from time to time. When we do, we will revise the “Last updated” date above. Material changes may also be communicated by posting a notice on this page. Continued use of the website after an update means you acknowledge the revised policy.
Contact us
If you have questions about this privacy policy or how Agentic Labs handles personal information, contact us at:
Agentic Labs
Email: hello@agenticlabs.cloud
Website: agenticlabs.cloud