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Services

Senior Salesforce expertise — for a single cloud or your entire org.

From Sales, Service, Experience, Field Service, Commerce and CPQ to Data Cloud, Marketing Cloud and Agentforce — plus the architecture, development, integration and support behind them. Engage us for one project or an end-to-end program. AI-accelerated, human-reviewed.

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Thirteen services. Engage us for one, or all of them.

Deep, senior expertise in every service below — no bundled platform, no juniors. Expand any card to see what we actually do, and talk to us about that one service on its own.

Salesforce products 9 services

What we do
  • Lead & opportunity model design
  • Sales process & stage automation
  • Forecasting & pipeline management
  • Territory & assignment rules
  • Activity capture
  • Reporting & dashboards
  • Sales Cloud
  • Flow
  • Apex
  • Reports
Talk to us about Sales Cloud

What we do
  • Case lifecycle & routing
  • Omni-Channel & queues
  • Knowledge base
  • Escalations, entitlements & SLAs
  • Automated notifications
  • Service analytics
  • Service Cloud
  • Omni-Channel
  • Flow
  • Apex
Talk to us about Service Cloud

What we do
  • LWR site design & build
  • Custom LWC components
  • Authentication & role-based access
  • Custom intake forms
  • Member & guest journeys
  • Brand theming
  • Experience Cloud
  • LWR
  • LWC
  • Role-based access
Talk to us about Experience Cloud

What we do
  • Dispatch console & schedule optimization
  • Work order & appointment model
  • Offline mobile (Mobile SDK)
  • Push notifications
  • First-time-fix workflows
  • Asset & inventory tracking
  • Field Service
  • Scheduling & Optimization
  • Mobile SDK / Offline
  • Push Notifications
Talk to us about Field Service

What we do
  • Storefront & catalog build
  • Account-based pricing & entitlements
  • Cart & checkout
  • Order management
  • ERP sync
  • Reorder & self-service
  • B2B Commerce
  • Order Management
  • ERP sync
  • Platform Events
Talk to us about B2B Commerce

What we do
  • Product & pricing model
  • Guided quoting & approvals
  • Discounting guardrails
  • Contracts & renewals
  • Billing / revenue (Revenue Cloud)
  • CRM integration
  • CPQ
  • Revenue Cloud
  • Flow
  • Apex
Talk to us about CPQ & Revenue Cloud

What we do
  • Data-model harmonization
  • Identity resolution
  • Calculated insights
  • Segmentation
  • Activation into Sales & Service
  • Grounding Agentforce
  • Data Cloud
  • Identity resolution
  • Calculated insights
  • Segmentation
Talk to us about Data Cloud

What we do
  • Agent design & grounded actions
  • Prompt & action engineering
  • Einstein / LLM integration
  • Guardrails, testing & eval
  • Data grounding & security review
  • Production monitoring
  • Agentforce
  • Einstein / LLM
  • Grounded actions
  • Guardrails & eval
Talk to us about Agentforce & AI

What we do
  • Journey design & automation
  • Email / SMS build
  • Segmentation & audiences
  • CRM & Data Cloud integration
  • Deliverability & consent
  • Campaign analytics
  • Marketing Cloud
  • Journeys
  • Data Cloud
  • Consent
Talk to us about Marketing Cloud
Engineering & delivery services 4 services

What we do
  • Org health & tech-debt assessment
  • Solution & technical architecture
  • Scalable data-model design
  • Integration architecture
  • Technical roadmaps & release strategy
  • Governance / CoE setup
  • Architecture
  • Data modeling
  • Governance
  • Roadmaps
Talk to us about Architecture & Advisory

What we do
  • Apex triggers & batch
  • Lightning Web Components
  • Flow automation
  • Platform Events
  • Automated test coverage
  • Code review & quality gates
  • Apex
  • LWC
  • Flow
  • Platform Events
Talk to us about Custom Development

What we do
  • REST / SOAP & middleware
  • Named Credentials
  • Platform Events
  • ERP / finance sync (e.g. Xero)
  • Idempotency & retry
  • Monitoring & logging
  • REST / SOAP
  • Named Credentials
  • Xero API
  • ERP sync
Talk to us about Integration

What we do
  • Ongoing release management
  • Performance tuning & optimization
  • Proactive org-health monitoring
  • Enhancements & bug fixes
  • Tech-debt reduction
  • SLA-based support
  • DevOps Center / Copado
  • CI/CD
  • Salesforce Shield
  • Monitoring
Talk to us about Managed Support
How we deliver

A senior team, a disciplined process.

The same path on every engagement — whether it's a single cloud or an end-to-end program. You always know what happens next.

  1. 01 Discovery We map the goal, the org and the constraints before scoping anything.
  2. 02 Architecture Data model, solution design and integration approach, agreed up front.
  3. 03 Build We implement in short, reviewable increments.
  4. 04 QA & test Automated coverage plus human review against real scenarios.
  5. 05 Deploy Controlled release through sandboxes and CI/CD, with a rollback path.
  6. 06 Support & optimize We stay close — monitoring, tuning and improving after launch.

AI as leverage, not a shortcut. We use AI to move faster — but every line is reviewed by a senior engineer before it ships.

Engagement models

Four ways to work with us — pick the one that fits the problem.

Fixed-scope project

Defined outcome, timeline and price.

Staff augmentation

Specialists embedded in your team.

Managed service

Ongoing retainer for releases & support.

Advisory / assessment

Architecture review & roadmap, standalone.

Tech & stack

The full stack behind the work.

Every technology we work in, grouped by discipline — all in scope, all shipped.

Clouds & products
  • Sales Cloud
  • Service Cloud
  • Experience Cloud
  • Field Service
  • B2B Commerce
  • CPQ / Revenue Cloud
  • Data Cloud
  • Marketing Cloud
Development
  • Apex
  • Trigger Framework
  • Aura Components
  • Lightning Web Components
  • LWR
  • Flow
  • Platform Events
  • SOQL / SOSL
  • Jest
Integration
  • REST / SOAP
  • Named / External Credentials
  • Platform Events
  • Middleware
  • Idempotency & retry
Data & AI
  • Data Cloud
  • Identity resolution
  • Calculated insights
  • Segmentation
  • Einstein / LLM
  • Agentforce
  • Grounding & guardrails
DevOps & delivery
  • DevOps Center / Copado
  • Git source control
  • Sandbox → CI/CD
  • Scratch orgs
  • Code Analyzer
  • Automated test coverage
  • Monitoring & logging
Security & compliance
  • Salesforce Shield
  • Field-level security
  • Role-based access
  • Sharing model
  • PII masking
Mobile & field
  • Mobile SDK / Offline
  • Scheduling & Optimization
  • Push Notifications
Why Agentic Labs

Deep expertise. Real outcomes.

Independence-first delivery — engage us for one service or your whole org, and get the same standard either way. AI-accelerated, human-reviewed, and accountable to what actually ships.

Architecture-first

Scalable data models and design before a line of code ships.

Certified specialists

Certified across every cloud we deliver.

AI-accelerated, human-reviewed

Speed without the risk — every line reviewed.

Proven in production

Shipped across industries, sectors and geographies.